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IMPORTANT MESSAGE FOR MASTER'S LOFT CUSTOMERS
Thank you for visiting MastersLoft.com. We apologize for any difficulties
in reaching us recently as we have been experiencing several unexpected
issues.
Due to the slow down in the economy and the resulting decline in church
budgets we have experienced a significant decline in business this summer.
This unplanned decline has made it very difficult to provide our usual level
of customer service based on abrupt changes in staffing, inventory levels
and operating resources.
As a result, we have prayerfully made the difficult decision to close our
company rather than continue to operate knowing we will not be able to meet
our obligations.
Due to our circumstances we will no longer be able to provide refunds to our
customers or accept returns of merchandise. Please do not send merchandise
back to us at this time. If you have already paid for an order but not yet
received your merchandise or a refund (or have a credit on your account),
you should be receiving an email instructing you how you can possibly get
alternative merchandise (from existing stock) as a substitute for your
purchase. The deadline to make your alternative selection is August 26,
2009. We will not be able to help you in any way regarding your order after
that time.
Thank you for your patronage and support over the years, and we pray that
the Lord will continue to bless your work in His ministry.
The Master's Loft Staff
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